Lead a high-performing onboarding team, setting clear expectations and coaching for consistent results.
Own the end-to-end onboarding experience, driving software adoption and payments utilization.
Design and optimize onboarding playbooks, enablement programs, and operational workflows.
Our partner is a fast-growing vertical SaaS company that provides software solutions for customer onboarding and payments. They operate as a remote-first organization with a focus on innovation, growth, and team development.
Manage and guide the onboarding experience for mid-market properties, serving as a trusted advisor throughout implementation and training.
Leverage hospitality operations expertise to help hoteliers design processes that eliminate friction and focus on guests.
Collaborate cross-functionally with Sales, Product, and Support to ensure customers realize value quickly and confidently.
Cloudbeds is a hospitality technology company that provides an intelligently designed platform to power properties across 150 countries, processing billions in bookings annually. With 650+ employees across 40+ countries, the company is remote-first and fosters a culture of innovation and inclusion.
Own the end-to-end success of assigned accounts, delivering white-glove onboarding and long-term value across booking, ticketing, and marketing.
Drive adoption, retention, and expansion by proactively monitoring client health, identifying risks, and partnering with Sales on renewals.
Operate at the system level by maintaining clean account documentation, surfacing product insights, and contributing to scalable success frameworks.
Opendate helps live music venues, performing arts centers, museums, and attractions sell more tickets, build stronger communities, and run better events. We’re growing quickly, and we’re looking for people who enjoy solving problems, taking ownership, and helping shape the future of live entertainment technology.